![]() ![]() ![]() ![]() (Screenshot: )Ĭlick on the Advanced security options tile. (Screenshot: )Ĭlick on the Update your security info tile. (Screenshot: )Ĭlick on My Microsoft account (above). Once in, click on your display name, initials, or icon in the upper right corner: Click on the upper-right icon in. If you can’t sign in, begin by recovering access to your account. Your ability to sign in is how Microsoft (and any service provider) confirms you’re authorized to make the change. When you think about it, this makes sense: if you didn’t need to sign in, anyone could make the change and steal the account from you. ![]() Important: you must be able to sign in to make any changes. What that means is that we’ll be changing the security information associated with your Microsoft account. What you have is a “Microsoft account” that happens to use a Hotmail, MSN, Live, or email address as its identifier. Your Microsoft accountįrom Microsoft’s perspective, you don’t really have a “Hotmail” or “” account. Remove any outdated phone numbers still associated with the account.Click on Add a new way to sign in or verify.Click on My Microsoft account in the upper-right account drop-down.Make sure you use something other than your Microsoft email address for your alternate email address. To update your mobile, phone, and alternate email address details, select Change. In the Security info tab, select Add Method > Phone > Alternate Phone or Email to add details. In the header, select your profile icon > My account > Security Info. The alternate email address is used for important notifications, such as resetting your admin password (not your computer admin password).īrowse to the Microsoft 365 admin center. Use the Security Info page to change your mobile phone number and alternate email address. To update your phone number and email address If you're looking for how to change your company's profile information, such as company name and address, company phone number, and technical contact information, see Change your organization's address, technical contact email, and other information.įor more information about changing user contact information or removing former employees, see Related content. This article explains how you, the admin, can change your business phone and email address in Microsoft 365. ![]()
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